Bring regulated products into Canada without the compliance surprises.

Coast Valley supports Canadian businesses importing food, natural health products and cannabis from international suppliers — from import permit and licensing readiness through logistics coordination with customs brokers and 3PL partners.

Who this is for: Businesses sourcing finished products, ingredients or cannabis inputs from international suppliers; companies importing for the first time and unfamiliar with Canadian import requirements; organizations that have identified an international supplier but haven't assessed import permit or licensing requirements; teams managing recurring imports without a formal compliance or documentation process.

Common triggers: A new international supplier relationship with import compliance not yet assessed; uncertainty about which import permits, licences or CBSA/Health Canada requirements apply; a shipment held or delayed at the border due to documentation or permit gaps; no established relationship with a customs broker or import logistics partner.

What Coast Valley delivers: Import readiness assessment (regulatory, licensing and documentation); Health Canada import permit coordination and support (cannabis), and applicable import documentation/licensing for food and NHP products; supplier and product-origin qualification aligned to Canadian regulatory requirements; coordination with Coast Valley's network of customs brokers and 3PL providers for import logistics; quality and technical agreements covering import-specific responsibilities; ongoing import compliance support for recurring shipments.

Approach: Confirm the regulatory pathway, licensing and permit requirements for the specific product and country of origin. Assess supplier documentation and product compliance against Canadian import requirements. Coordinate logistics planning with customs-broker and 3PL partners in Coast Valley's network. Support the permit application, documentation and customs-clearance readiness process end-to-end. Build a repeatable import process for recurring shipments rather than a one-time fix.

Why Coast Valley: Import compliance gaps are usually discovered at the border, when a shipment is already delayed and costing money — Coast Valley connects supplier qualification, regulatory requirements and logistics before goods ship, not after they're held.

Scope note: Coast Valley's core import practice is built around cannabis, food and natural health products. Import support for other controlled substances under the Controlled Drugs and Substances Act (e.g., precursor chemicals, narcotics) can be discussed on inquiry and is coordinated with appropriately licensed specialist partners; it is not currently offered as a standalone advertised service.

FAQ — Do you clear shipments through customs yourselves? No — customs clearance is handled by a licensed customs broker; Coast Valley coordinates with brokers in its network and supports the compliance and documentation work behind the clearance.

FAQ — Can you help qualify a new international supplier? Yes — see also Supplier / CMO / Equipment Qualification for supplier-specific due diligence.

FAQ — Do you support cannabis import specifically? Yes, within the scope of Health Canada's cannabis import framework for licensed holders — see the scope note above for controlled substances beyond cannabis.

FAQ — What if a shipment is already delayed at the border? Coast Valley can support remediation and documentation response for an in-progress issue, though timelines depend on the nature of the hold.

Related services: Supplier / CMO / Equipment Qualification, Licensing & Permits.